wunbet Terms and Conditions

Key Definitions

• "Platform" — The wunbet website (wunbet.cam) and all its related services.
• "User" or "You" — Any person who has registered on wunbet or is using the platform.
• "Account" — The user's registered personal profile through which platform services are accessed.
• "Balance" — The total amount of funds currently held in the user's account.
• "Bonus" — Any promotional offer or reward provided by wunbet.
• "Wagering Requirement" — The obligation to place a specified amount of bets before a bonus or winnings can be withdrawn.

Age Limit and Eligibility

You must be at least 21 years of age to use the wunbet platform. Access to this platform is strictly prohibited for anyone under the age of 21. At the time of registration, the user confirms that they meet this age requirement. wunbet may request a valid identity document or other proof at any time for age verification.

Account Registration

• Each person may create only one account. If multiple accounts are created, they will be closed.
• All information provided at the time of registration must be truthful, accurate and complete.
• Keeping your account password confidential is entirely your responsibility.
• If you suspect that someone has gained unauthorized access to your account, notify the support team immediately.
• The user is responsible for updating their account information if any details change.

Identity Verification (KYC)

wunbet reserves the right to verify a user's identity as part of its security and compliance obligations. A national identity card, passport or other valid document may be required for verification. Withdrawal requests may be temporarily held until verification is complete.

Deposits

wunbet currently accepts deposits via bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount across all methods is ৳500. Deposits are generally credited to the account instantly. Deposits from third-party accounts are not accepted, and wunbet reserves the right to cancel such transactions.

Withdrawals

• The minimum withdrawal amount across all methods is ৳500.
• Standard withdrawal processing time is between 30 minutes and 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawal requests may take additional time to process if verification has not been completed.
• wunbet reserves the right to suspend withdrawals if any suspicious activity is detected.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. Example: a deposit of ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. To withdraw this bonus, a wagering requirement of 20 times the total (deposit + bonus) amount must be completed.

General Bonus Terms

• Each bonus offer has its own validity period and specific terms and conditions.
• Bonuses may only be used on eligible games or bets; certain games may be ineligible for bonus use.
• wunbet reserves the right to cancel a bonus and suspend the account if evidence of bonus abuse or fraud is found.
• Multiple bonus claims from the same household or IP address are not permitted.
• If wagering is not completed before the bonus expires, the bonus will be forfeited.

VIP Program

The wunbet VIP Program has four tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6% weekly cashback; Gold — up to 0.9% weekly cashback; Platinum — up to 1.2% weekly cashback. Detailed terms for VIP benefits apply separately, and wunbet reserves the right to modify the program terms at any time.

General Betting Rules

• All bets are final once placed and cannot be cancelled, unless the bet was accepted due to a technical error on the platform.
• wunbet reserves the right to correct any incorrect odds or payouts resulting from a technical error.
• The decisions of the governing body for a sport's results will be considered final.
• Maximum and minimum bet limits may vary by game and category.

Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Participating in match fixing or sports manipulation.
• Placing artificial or fraudulent bets for the purpose of obtaining a bonus.
• Placing bets using automated bots or software.
• Using another person's account or selling an account.
• Using the platform for money laundering or illegal financial transactions.

Protection of Personal Information

wunbet is committed to protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure. Full details of how we collect, use and store your information can be found in our Privacy Policy.

Cookies and Tracking

wunbet uses cookies to improve the user experience. Continued use of the platform will be considered acceptance of the cookie policy. For more information about cookies, please see our Privacy Policy.

Account Closure by the User

You may close your account at any time by contacting our support team. Any pending transactions must be completed before the account is closed. If you have a valid balance, please withdraw it before closing the account.

Account Suspension or Closure by wunbet

wunbet reserves the right to suspend or close an account in the following circumstances:

• Violation of the Terms and Conditions.
• Fraudulent or deceptive activity.
• Providing a false identity or information.
• Failure to meet the age requirement.
• Violation of the responsible gaming policy.

Responsible Gaming Commitment

wunbet places the highest priority on responsible gaming. Gambling is for entertainment — it is not a source of income. Users are encouraged to only wager amounts they can afford to lose. To learn more about our responsible gaming policy, please visit the Responsible Gaming page.

Self-Exclusion and Limit Setting

Users may set deposit limits, bet limits or self-exclude for a specified period to protect themselves. Contact our support team to use this feature. Access to the account will be restricted during the self-exclusion period.

Service Availability

wunbet endeavors to ensure uninterrupted service as far as possible. However, the service may be temporarily unavailable due to maintenance, technical issues or other reasons. wunbet will not be liable for any loss arising from such unavailability.

Third-Party Services

Some services on the wunbet platform are provided through third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and payment services. wunbet is not directly responsible for the quality or availability of these third-party services, but makes every effort to ensure a reliable user experience.

How to Submit a Complaint

If you have a dispute or complaint, please contact our support team in the first instance. Submit your complaint in detail via live chat or by email at [email protected]. Our team will endeavor to respond within 24 hours.

Dispute Resolution Process

• The support team will attempt to resolve the dispute at the first stage.
• If you are not satisfied with the support team's resolution, you may request a review by a higher authority.
• The final decision on all disputes will be made by wunbet management.
• In disputes relating to game outcomes, the game provider's logs and data will be considered conclusive evidence.

Copyright Protection

All content, logos, designs, graphics, code and other elements of the wunbet platform are the exclusive property of wunbet. Reproduction, distribution, modification or use of any content elsewhere without written permission is strictly prohibited.

Updates & Amendments

wunbet reserves the right to change, add to, or remove any part of these terms at any time. For significant changes, an effort will be made to notify users via their registered email or through a notice on the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. It is therefore advised to review this page regularly.

Language & Interpretation

These terms are written in Bengali and the Bengali interpretation shall be considered final. In the event of a conflict with any translated or converted version, the Bengali version will take precedence.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect. The closest valid legal provision will apply in place of the invalid provision.

Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between wunbet and the user. No verbal or written promise beyond these documents is binding.